My library was mentioned in a recent TIME article about how libraries are re-inventing themselves to keep up with the current technology trends! The Gimme Engine is our invention in the mobile app world as we try to connect customers with reviews and recommendations made by our very own staff members. I feel very proud (and lucky!) to be part of a library system that is as forward thinking as Scottsdale.
Also, interestingly enough, my library did try to the "Text-a-Librarian" option a while back, but found that it was under utilized and therefore stopped using it. I wonder if there's a secret that other libraries know to encourage usage that we haven't found yet.
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